Troubleshooter's Guide to Appliances Refrigerator or Freezer
A short troubleshooting guide to help you diagnose and fix problems with your freezer or refrigerator.
HANDY CHECKLIST FOR INDIVIDUAL APPLIANCES
REFRIGERATOR OR FREEZER
Problem: Failure to operate.
1. Cause: Temperature control set at OFF or DEFROST.
Remedy: If model defrosts manually, adjust temperature control to correct setting. Check manufacturer's instructions on timing of automatic defrost cycle.
2. Cause: Use of long extension cord, smaller than No. 14 wire.
Remedy: Extension cords of any kind should not be used. If there is no alternative, the cord should be 3-wire, No. 14 or heavier.
3. Cause: Fuse blown or circuit breaker open.
Remedy: Test outlet with lamp. Check fuse box for blown fuse or close circuit breaker.
Problem: Motor seems to run too often or too long.
1. Cause: Door opened frequently or allowed to remain open too long.
Remedy: Plan meal preparation to avoid constant opening of refrigerator door; close promptly after use.
2. Cause: Dust on condenser.
Remedy: Turn off or disconnect appliance. Clean condenser according to manufacturer's instructions.
3. Cause: Door leaking air.
Remedy: Clean door gasket with mild soap and water. If gasket is torn or worn, call serviceman. He will replace it and, if necessary, adjust so it closes tightly.
4. Cause: Unit too near heat source--range, radiator, warm-air register--or too close to wall or cabinets.
Remedy: Move unit to a location in the kitchen away from trouble spots.
Problem: Inside light fails to operate.
1. Cause: Bulb burned out.
Remedy: Replace bulb with one of the same type and size.
2. Cause: Bulb loose in socket.
Remedy: Tighten bulb.
3. Cause: Door-switch button sticking.
Remedy: Press button in and out several times. If this measure fails, call serviceman.
Problem: Unit noisy when motor is running.
1. Cause: Unit not level on floor.
Remedy: Check with a level and adjust leveling screws at base. If there are no leveling screws, insert thin strips of wood under base to bring unit level.
2. Cause: Objects placed on top of unit rattling from slight vibration when motor is running.
Remedy: Remove or cushion objects.
3. Cause: Items inside the refrigerator vibrate.
Remedy: Reposition contents of refrigerator so items are solidly placed.
Problem: Food slow to freeze.
1. Cause: Freezing too much food at one time.
Remedy: Freeze no more than 2 to 3 lb. of food per cubic foot of freezer space in a 24-hour period.
2. Cause: Excessive frost built up inside cabinet or on cooling coils.
Remedy: Defrost before ice becomes 1/4 in. thick.
Problem: Freezer collects too much frost.
1. Cause: Door leaking air.
Remedy: Clean door gasket with mild soap and water. If gasket is torn or worn, call serviceman.
2. Cause: Temperature too low.
Remedy: Follow manufacturer's instructions for proper temperature setting.
3. Cause: Incomplete defrosting.
Remedy: Defrost completely and wipe inside of freezer unit dry with soft cloth or sponge.
4. Cause: Door opened too frequently or allowed to remain open too long.
Remedy: Plan meal preparation to avoid constant opening of freezer door; close promptly after use.
5. Cause: Uncovered foods.
Remedy: Cover or seal all foods.
Problem: Excessive condensation in fresh foods section.
1. Cause: Opening door too often, leaving it open too long.
Remedy: Avoid frequent and prolonged opening of door, particularly in hot, humid weather. Remember that some condensation is normal.
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